Teleconferences / Phone Feeds

TruTranscripts can record your audio via telephone; also known as a phone feed. Your event is fully monitored by an in-house technician to ensure that sound quality is maintained throughout the recording. For time coded transcripts, simply provide us with your start time at the beginning of the feed, and we will transcribe your event accordingly.

Internet Audio Capture

By utilizing the latest in audio/video software, TruTranscripts can download or record events such as webcasts, shows, seminars and presentations via the Internet. Just give us the link or URL access and we will take it from there.

FTP Site

TruTranscripts offers its clients the convenient option of uploading and downloading files using FTP (File Transfer Protocol). The TruTranscripts FTP site offers the most efficient and secure means of transferring files from one computer to another via the Internet. Should you choose this option we will provide you with login credentials. You can then upload your recorded material onto our FTP site. TruTranscripts will retrieve the information from your folder and upon completion of your transcripts, return the documents through our process of file transfer.

Analogue and Digital Audio Transfer

TruTranscripts is fully equipped to dub and prepare your VHS, DAT, Mini Disc, BETA, standard or micro cassettes for transcription purposes. We can also transfer your analogue audio to digital format. If you have old recordings on tape or even pre-recorded music that you would like to put into your digital library or iPod, we can take those recordings and digitize them, then burn the files to a CD or upload them to an FTP folder for you. We can even boost the volume and do minor restoration on hard to hear audio.

File Transfer

All completed transcripts are returned to our clients via e-mail or other designated method you prefer. Printed copies are still an available service.

Dial-In Dictation

In addition to our personally monitored teleconferences / phone feeds, we have dial-in dictation available to you 24/7. Simply call in and record into our automated system and follow the directions provided. We will retrieve the audio and prepare your transcription in the timely manner you have come to expect.